VOI Policies throughout Australia


All states have adapted policies to regulate Verification of Identity. Our site implements the policy for each state.

To see each State's Policy, click the tab.

  Verification of Identity - Registrar-General's Verification of Identity Requirements V2 - 1 February 2016

  South Australia Participation Rules for Electronic Conveyancing V4 - 27 May 2017

  South Australia Operating Requirements for Electronic Conveyancing V4 - 27 May 2017

Verification of Identity
Policy Summary South Australia
VOI Australia™

Policy
Registrar General - Adopts Model Participation Rules Version 3 approved by the Australian Registrars' National Electronic Conveyancing Council (ARNECC) - 9 November 2015
Summaries below
Verify ID of Parties to Conveyancing Transactions
The Identity Verifier is to ensure the person being identified produces original and current documents. The documents listed in Category 1 should be used where possible. If these documents are unavailable then proceed to use Category 2 to Category 4 documents. The Identity Verifier must be reasonably satisfied that higher category documents are not available to be provided before using another category.
Using another Person to Identify the Party Identifier Declaration Category 5
Where categories 1 to 4 cannot be met then Category 5(a) is used and where Category 5(a) cannot be used then Category 5(b) is used, specific Identity Declarants apply (see list).

Where the documents listed in Category 5 are used, and Identifier Declaration is to be provided, the Identity Declarant is to provide the Identity Verifier with a statutory declaration in which the Identity Declarant declares various things.

Category 5 documents are not to be used for VOI conducted in a foreign country.

A Identity Declarant must be one of the following-

  • australian legal practitioner
  • bank manager
  • community leader
  • court officer
  • doctor
  • land council officeholder
  • licensed conveyancer
  • local government officeholder
  • nurse
  • public servant
  • police officer
Signing in Foreign Country
An Australian Consular Officer or Australian Diplomat Officer can:
  • certify copies of the identity documents and provide them to the person being identified to be returned to the Subscriber/Identity Agent
  • witness the person signing the land transaction document; and
  • complete and sign the Witnessing Certification (as provided to your client prior to their attendance)

Pursuant to ARNECC’S MPR Guidance Note #2 on Verification of Identity, you must pre-prepare the Witnessing Certification and provide it to the person being identified overseas before they go to the consular office and see the appropriate consular staff member.

The onus will be on your client to ensure that the completed Witnessing Certificate together with the Certified Identity Documents are all sent back to you, it is not the responsibility of the Consular to do so.

Face to Face
Original identity documents and visual ("face to face") verification of identity are to be produced when being identified. A "face to face" in person interview must be undertaken by the Identity Verifier and the person being identified.
Documents Requiring VOI
  • Transfer of an estate or interest in land (transferor and transferee);
  • Mortgage of an estate or interest in land (mortgagor);
  • Execution of Transmission Application (executor or administrator);
  • Execution of Application to Register Death (survivor);
  • Making of application for substitute certificate of title or Crown lease (applicant and registered proprietor);
  • Making of request to retain old manual title by a person who is not a party to any of the transactions above (registered proprietor).
Reasonable Steps Required
The lawyer or conveyancer is to take reasonable steps to verify the identity of
  1. each of their clients,
  2. each mortgagor, where they are or represent an ADI and the mortgagor doesn't have a representative,
  3. where they give a certificate of title to any other person who is not a representative or an ADI, that person,
  4. any person providing an Identifier Declaration.
People able to Identify
Inside Australia:
They may be
  • conveyancers
  • lawyers
  • mortgagee or a third party appointed to act as their agent
  • Australia Post may provide a VOI service as an Agent
People able to Identify
Outside Australia:
They may be
  • Australian Consular Officer or an Australian Diplomatic Officer
  • if person being identified is a member of Australian Defence Force, a competent officer.
Copy all Original Documents
Identity Verifier should make a complete copy of the identity documents relied upon and:
  1. complete the Identity Agent Certification and attach copies;
  2. sign name and date each copy stating it is a true copy of the original;
  3. witness execution of the relevant conveyancing transaction document after VOI.
Statements by Identity Verifier on Lands Documents
Check your requirements for Identity Verifier statements on Conveyancing Transaction documents with your relevant Land Registry
24 Month Rule
The Verifier need not verify the identity of the person if they have been verified within the previous 24 months

  Electronic Conveyancing National Law (Western Australia) - Participation Rules v3

  Electronic Conveyancing National Law (Western Australia) - Operating Requirements v3

Verification of Identity
Policy Summary Western Australia
VOI Australia™

Policy
Registrar General - Adopts Model Participation Rules Version 3 approved by the Australian Registrars' National Electronic Conveyancing Council (ARNECC) - 9 November 2015
Summaries below
Verify ID of Parties to Conveyancing Transactions
The Identity Verifier is to ensure the person being identified produces original and current documents. The documents listed in Category 1 should be used where possible. If these documents are unavailable then proceed to use Category 2 to Category 4 documents. The Identity Verifier must be reasonably satisfied that higher category documents are not available to be provided before using another category.
Using another Person to Identify the Party Identifier Declaration Category 5
Where categories 1 to 4 cannot be met then Category 5(a) is used and where Category 5(a) cannot be used then Category 5(b) is used, specific Identity Declarants apply (see list).

Where the documents listed in Category 5 are used, and Identifier Declaration is to be provided, the Identity Declarant is to provide the Identity Verifier with a statutory declaration in which the Identity Declarant declares various things.

Category 5 documents are not to be used for VOI conducted in a foreign country.

A Identity Declarant must be one of the following-

  • australian legal practitioner
  • bank manager
  • community leader
  • court officer
  • doctor
  • land council officeholder
  • licensed conveyancer
  • local government officeholder
  • nurse
  • public servant
  • police officer
Signing in Foreign Country
An Australian Consular Officer or Australian Diplomat Officer can:
  • certify copies of the identity documents and provide them to the person being identified to be returned to the Subscriber/Identity Agent
  • witness the person signing the land transaction document; and
  • complete and sign the Witnessing Certification (as provided to your client prior to their attendance)

Pursuant to ARNECC’S MPR Guidance Note #2 on Verification of Identity, you must pre-prepare the Witnessing Certification and provide it to the person being identified overseas before they go to the consular office and see the appropriate consular staff member.

The onus will be on your client to ensure that the completed Witnessing Certificate together with the Certified Identity Documents are all sent back to you, it is not the responsibility of the Consular to do so.

Face to Face
Original identity documents and visual ("face to face") verification of identity are to be produced when being identified. A "face to face" in person interview must be undertaken by the Identity Verifier and the person being identified.
Documents Requiring VOI
  • Transfer of an estate or interest in land (transferor and transferee);
  • Mortgage of an estate or interest in land (mortgagor);
  • Execution of Transmission Application (executor or administrator);
  • Execution of Application to Register Death (survivor);
  • Making of application for substitute certificate of title or Crown lease (applicant and registered proprietor);
  • Making of request to retain old manual title by a person who is not a party to any of the transactions above (registered proprietor).
Reasonable Steps Required
The lawyer or conveyancer is to take reasonable steps to verify the identity of
  1. each of their clients,
  2. each mortgagor, where they are or represent an ADI and the mortgagor doesn't have a representative,
  3. where they give a certificate of title to any other person who is not a representative or an ADI, that person,
  4. any person providing an Identifier Declaration.
People able to Identify
Inside Australia:
They may be
  • conveyancers
  • lawyers
  • mortgagee or a third party appointed to act as their agent
  • Australia Post may provide a VOI service as an Agent
People able to Identify
Outside Australia:
They may be
  • Australian Consular Officer or an Australian Diplomatic Officer
  • if person being identified is a member of Australian Defence Force, a competent officer.
Copy all Original Documents
Identity Verifier should make a complete copy of the identity documents relied upon and:
  1. complete the Identity Agent Certification and attach copies;
  2. sign name and date each copy stating it is a true copy of the original;
  3. witness execution of the relevant conveyancing transaction document after VOI.
Statements by Identity Verifier on Lands Documents
Check your requirements for Identity Verifier statements on Conveyancing Transaction documents with your relevant Land Registry
24 Month Rule
The Verifier need not verify the identity of the person if they have been verified within the previous 24 months

  Electronic Conveyancing National Law (New South Wales) - Participation Rules v4

  Electronic Conveyancing National Law (New South Wales) - Operating Requirements v4

Verification of Identity
Policy Summary New South Wales
VOI Australia™

Policy
Registrar General - Adopts Model Participation Rules Version 3 approved by the Australian Registrars' National Electronic Conveyancing Council (ARNECC) - 9 November 2015
Summaries below
Verify ID of Parties to Conveyancing Transactions
The Identity Verifier is to ensure the person being identified produces original and current documents. The documents listed in Category 1 should be used where possible. If these documents are unavailable then proceed to use Category 2 to Category 4 documents. The Identity Verifier must be reasonably satisfied that higher category documents are not available to be provided before using another category.
Using another Person to Identify the Party Identifier Declaration Category 5
Where categories 1 to 4 cannot be met then Category 5(a) is used and where Category 5(a) cannot be used then Category 5(b) is used, specific Identity Declarants apply (see list).

Where the documents listed in Category 5 are used, and Identifier Declaration is to be provided, the Identity Declarant is to provide the Identity Verifier with a statutory declaration in which the Identity Declarant declares various things.

Category 5 documents are not to be used for VOI conducted in a foreign country.

A Identity Declarant must be one of the following-

  • australian legal practitioner
  • bank manager
  • community leader
  • court officer
  • doctor
  • land council officeholder
  • licensed conveyancer
  • local government officeholder
  • nurse
  • public servant
  • police officer
Signing in Foreign Country
An Australian Consular Officer or Australian Diplomat Officer can:
  • certify copies of the identity documents and provide them to the person being identified to be returned to the Subscriber/Identity Agent
  • witness the person signing the land transaction document; and
  • complete and sign the Witnessing Certification (as provided to your client prior to their attendance)

Pursuant to ARNECC’S MPR Guidance Note #2 on Verification of Identity, you must pre-prepare the Witnessing Certification and provide it to the person being identified overseas before they go to the consular office and see the appropriate consular staff member.

The onus will be on your client to ensure that the completed Witnessing Certificate together with the Certified Identity Documents are all sent back to you, it is not the responsibility of the Consular to do so.

Face to Face
Original identity documents and visual ("face to face") verification of identity are to be produced when being identified. A "face to face" in person interview must be undertaken by the Identity Verifier and the person being identified.
Documents Requiring VOI
  • Transfer of an estate or interest in land (transferor and transferee);
  • Mortgage of an estate or interest in land (mortgagor);
  • Execution of Transmission Application (executor or administrator);
  • Execution of Application to Register Death (survivor);
  • Making of application for substitute certificate of title or Crown lease (applicant and registered proprietor);
  • Making of request to retain old manual title by a person who is not a party to any of the transactions above (registered proprietor).
Reasonable Steps Required
The lawyer or conveyancer is to take reasonable steps to verify the identity of
  1. each of their clients,
  2. each mortgagor, where they are or represent an ADI and the mortgagor doesn't have a representative,
  3. where they give a certificate of title to any other person who is not a representative or an ADI, that person,
  4. any person providing an Identifier Declaration.
People able to Identify
Inside Australia:
They may be
  • conveyancers
  • lawyers
  • mortgagee or a third party appointed to act as their agent
  • Australia Post may provide a VOI service as an Agent
People able to Identify
Outside Australia:
They may be
  • Australian Consular Officer or an Australian Diplomatic Officer
  • if person being identified is a member of Australian Defence Force, a competent officer.
Copy all Original Documents
Identity Verifier should make a complete copy of the identity documents relied upon and:
  1. complete the Identity Agent Certification and attach copies;
  2. sign name and date each copy stating it is a true copy of the original;
  3. witness execution of the relevant conveyancing transaction document after VOI.
Statements by Identity Verifier on Lands Documents
Check your requirements for Identity Verifier statements on Conveyancing Transaction documents with your relevant Land Registry
24 Month Rule
The Verifier need not verify the identity of the person if they have been verified within the previous 24 months

Verification of Identity
Policy Summary Tasmania
VOI Australia™

Policy
No Registrar of Titles - VOI Policy
Summaries below
Presently
Procedure
None presently in place.
Documents Required
N/A
No visual identity check required

  Electronic Conveyancing National Law (Victoria) - Participation Rules v4

  Electronic Conveyancing National Law (Victoria) - Operating Requirements v4

Verification of Identity
Policy Summary Victoria
VOI Australia™

Policy
Registrar General - Adopts Model Participation Rules Version 3 approved by the Australian Registrars' National Electronic Conveyancing Council (ARNECC) - 9 November 2015
Summaries below
Verify ID of Parties to Conveyancing Transactions
The Identity Verifier is to ensure the person being identified produces original and current documents. The documents listed in Category 1 should be used where possible. If these documents are unavailable then proceed to use Category 2 to Category 4 documents. The Identity Verifier must be reasonably satisfied that higher category documents are not available to be provided before using another category.
Using another Person to Identify the Party Identifier Declaration Category 5
Where categories 1 to 4 cannot be met then Category 5(a) is used and where Category 5(a) cannot be used then Category 5(b) is used, specific Identity Declarants apply (see list).

Where the documents listed in Category 5 are used, and Identifier Declaration is to be provided, the Identity Declarant is to provide the Identity Verifier with a statutory declaration in which the Identity Declarant declares various things.

Category 5 documents are not to be used for VOI conducted in a foreign country.

A Identity Declarant must be one of the following-

  • australian legal practitioner
  • bank manager
  • community leader
  • court officer
  • doctor
  • land council officeholder
  • licensed conveyancer
  • local government officeholder
  • nurse
  • public servant
  • police officer
Signing in Foreign Country
An Australian Consular Officer or Australian Diplomat Officer can:
  • certify copies of the identity documents and provide them to the person being identified to be returned to the Subscriber/Identity Agent
  • witness the person signing the land transaction document; and
  • complete and sign the Witnessing Certification (as provided to your client prior to their attendance)

Pursuant to ARNECC’S MPR Guidance Note #2 on Verification of Identity, you must pre-prepare the Witnessing Certification and provide it to the person being identified overseas before they go to the consular office and see the appropriate consular staff member.

The onus will be on your client to ensure that the completed Witnessing Certificate together with the Certified Identity Documents are all sent back to you, it is not the responsibility of the Consular to do so.

Face to Face
Original identity documents and visual ("face to face") verification of identity are to be produced when being identified. A "face to face" in person interview must be undertaken by the Identity Verifier and the person being identified.
Documents Requiring VOI
  • Transfer of an estate or interest in land (transferor and transferee);
  • Mortgage of an estate or interest in land (mortgagor);
  • Execution of Transmission Application (executor or administrator);
  • Execution of Application to Register Death (survivor);
  • Making of application for substitute certificate of title or Crown lease (applicant and registered proprietor);
  • Making of request to retain old manual title by a person who is not a party to any of the transactions above (registered proprietor).
Reasonable Steps Required
The lawyer or conveyancer is to take reasonable steps to verify the identity of
  1. each of their clients,
  2. each mortgagor, where they are or represent an ADI and the mortgagor doesn't have a representative,
  3. where they give a certificate of title to any other person who is not a representative or an ADI, that person,
  4. any person providing an Identifier Declaration.
People able to Identify
Inside Australia:
They may be
  • conveyancers
  • lawyers
  • mortgagee or a third party appointed to act as their agent
  • Australia Post may provide a VOI service as an Agent
People able to Identify
Outside Australia:
They may be
  • Australian Consular Officer or an Australian Diplomatic Officer
  • if person being identified is a member of Australian Defence Force, a competent officer.
Copy all Original Documents
Identity Verifier should make a complete copy of the identity documents relied upon and:
  1. complete the Identity Agent Certification and attach copies;
  2. sign name and date each copy stating it is a true copy of the original;
  3. witness execution of the relevant conveyancing transaction document after VOI.
Statements by Identity Verifier on Lands Documents
Check your requirements for Identity Verifier statements on Conveyancing Transaction documents with your relevant Land Registry
24 Month Rule
The Verifier need not verify the identity of the person if they have been verified within the previous 24 months

 Operating Requirements (Queensland) Version 4

  Participation Rules (Queensland) Version 4

Verification of Identity
Policy Summary Queensland
VOI Australia™

Policy
Registrar General - Adopts Model Participation Rules Version 3 approved by the Australian Registrars' National Electronic Conveyancing Council (ARNECC) - 9 November 2015
Summaries below
Verify ID of Parties to Conveyancing Transactions
The Identity Verifier is to ensure the person being identified produces original and current documents. The documents listed in Category 1 should be used where possible. If these documents are unavailable then proceed to use Category 2 to Category 4 documents. The Identity Verifier must be reasonably satisfied that higher category documents are not available to be provided before using another category.
Using another Person to Identify the Party Identifier Declaration Category 5
Where categories 1 to 4 cannot be met then Category 5(a) is used and where Category 5(a) cannot be used then Category 5(b) is used, specific Identity Declarants apply (see list).

Where the documents listed in Category 5 are used, and Identifier Declaration is to be provided, the Identity Declarant is to provide the Identity Verifier with a statutory declaration in which the Identity Declarant declares various things.

Category 5 documents are not to be used for VOI conducted in a foreign country.

A Identity Declarant must be one of the following-

  • australian legal practitioner
  • bank manager
  • community leader
  • court officer
  • doctor
  • land council officeholder
  • licensed conveyancer
  • local government officeholder
  • nurse
  • public servant
  • police officer
Signing in Foreign Country
An Australian Consular Officer or Australian Diplomat Officer can:
  • certify copies of the identity documents and provide them to the person being identified to be returned to the Subscriber/Identity Agent
  • witness the person signing the land transaction document; and
  • complete and sign the Witnessing Certification (as provided to your client prior to their attendance)

Pursuant to ARNECC’S MPR Guidance Note #2 on Verification of Identity, you must pre-prepare the Witnessing Certification and provide it to the person being identified overseas before they go to the consular office and see the appropriate consular staff member.

The onus will be on your client to ensure that the completed Witnessing Certificate together with the Certified Identity Documents are all sent back to you, it is not the responsibility of the Consular to do so.

Face to Face
Original identity documents and visual ("face to face") verification of identity are to be produced when being identified. A "face to face" in person interview must be undertaken by the Identity Verifier and the person being identified.
Documents Requiring VOI
  • Transfer of an estate or interest in land (transferor and transferee);
  • Mortgage of an estate or interest in land (mortgagor);
  • Execution of Transmission Application (executor or administrator);
  • Execution of Application to Register Death (survivor);
  • Making of application for substitute certificate of title or Crown lease (applicant and registered proprietor);
  • Making of request to retain old manual title by a person who is not a party to any of the transactions above (registered proprietor).
Reasonable Steps Required
The lawyer or conveyancer is to take reasonable steps to verify the identity of
  1. each of their clients,
  2. each mortgagor, where they are or represent an ADI and the mortgagor doesn't have a representative,
  3. where they give a certificate of title to any other person who is not a representative or an ADI, that person,
  4. any person providing an Identifier Declaration.
People able to Identify
Inside Australia:
They may be
  • conveyancers
  • lawyers
  • mortgagee or a third party appointed to act as their agent
  • Australia Post may provide a VOI service as an Agent
People able to Identify
Outside Australia:
They may be
  • Australian Consular Officer or an Australian Diplomatic Officer
  • if person being identified is a member of Australian Defence Force, a competent officer.
Copy all Original Documents
Identity Verifier should make a complete copy of the identity documents relied upon and:
  1. complete the Identity Agent Certification and attach copies;
  2. sign name and date each copy stating it is a true copy of the original;
  3. witness execution of the relevant conveyancing transaction document after VOI.
Statements by Identity Verifier on Lands Documents
Check your requirements for Identity Verifier statements on Conveyancing Transaction documents with your relevant Land Registry
24 Month Rule
The Verifier need not verify the identity of the person if they have been verified within the previous 24 months

Verification of Identity
Policy Summary Northern Territory
VOI Australia™

Policy
No Registrar of Titles - VOI Policy
Summaries below
Presently
Procedure
None presently in place.
Documents Required
N/A
No visual identity check required

Verification of Identity
Policy Summary Australian Capital Territory
VOI Australia™

Policy
No Registrar of Titles - VOI Policy
Summaries below
Presently
Procedure
None presently in place.
Documents Required
N/A
No visual identity check required